Help & Support - Important Information
Key compliance and service information for Dolmen Underwriting broker partners
Dolmen Underwriting is committed to transparency, regulatory compliance, and providing clear information to our broker partners. This section brings together important documentation outlining how we operate, how we are remunerated, and how we support you throughout the lifecycle of your business with us.
You can access our Terms of Business, commission information, claims service details, and complaints procedure below. These resources are designed to ensure you have full visibility of our processes, responsibilities, and the support available to you at every stage.
Important Documents
Access key compliance and service information for Dolmen Underwriting in one place. Use the links below to view our Terms of Business, commission information, claims service details, and complaints procedure.
Our Terms of Business explain the basis on which Dolmen Underwriting provides services, including our regulatory status, duties, remuneration, premium handling, and important policy information.
View our commission information for Dolmen Underwriting products, including standard commission rates and how commissions are calculated across our schemes.
Find the claims contact details for each scheme, helping brokers and clients quickly identify the correct insurer or claims contact for new or existing claims.
Read our complaints procedure, including how to contact us, our response timeframes, and details for referring complaints to the Financial Services Ombudsman.
Affordable Home Insurance That Doesn’t Cut Corners
Choosing the cheapest policy isn’t always the best option. At Dolmen, we look beyond the premium to find you quality home insurance that actually works when you need it. Whether you’re insuring a family home, an apartment, or a property you rent out – we’re here to find the right protection for your lifestyle and budget.
We search the market, explain your options clearly, and help you save where it makes sense – all while ensuring you’re fully covered.
Why Choose Dolmen for Your Home Insurance?
- Decades of experience in the Irish insurance market
- Independent advice and access to top Irish and UK insurers
- Personalised service with real people – not just a website
- Excellent customer support throughout your policy
Specialist Home Insurance Products
Get cover for unique or hard-to-insure homes, from bespoke builds to unusual materials.
Specialist home insurance designed for houses with flat or partially flat roofs.
Protect your listed or period home with tailored cover that respects its heritage.
Comprehensive protection for landlords with one or more rental or investment properties.
Insurance for homes under renovation – stay protected while you build or restore.
Specialist insurance for historic and heritage homes, preserving Northern Ireland’s architectural charm.
Flexible, affordable cover for mobile homes and holiday lodges across Northern Ireland.
Place Smarter Faster with Dolmen
Underwriting Solutions Brokers Can Trust
If you would like to arrange cover under the Professional Indemnity Combined scheme, contact the Dolmen Underwriting team or submit details of the risk for review.
Our team can assist with underwriting guidance, eligibility checks, and placement options.